The Local Consumer Review Survey 2014 estimates that 90% of all consumers do an ‘online check’ on a business and product/service before making a decision regarding purchase. Furthermore, an estimated 57% of consumers will visit a business’s website online before making initial contact.
Total Executive InterViews
Over more than two decades I have helped create dozens of communities - the majority at executive level.
The Total Executive community with over 45,000 executive members in Australia and more overseas is a living example.
There are many ways to create a community. What is more important for business is how to engage that community in order to generate profitable revenue.
Below I have provided our 7 step process on 'How to engage a community' through sharing quality content...
Japan’s high suicide rate is often attributed to depression due to stress in the workplace. Unfortunately, my company went through this experience when one of our employees committed suicide last year (we had a downsizing last year as well). I still have not recovered from this experience. My first question is: What advice can you give to help me overcome my feelings of guilt (justified or not)? The second is: What advice can you give to HR professionals to help prevent this from happening and, if it does happen, how should we manage?
Many sales have been lost because a sales representative did not know how respond to a prospect’s first objection. The sales representative may either: allow the objection to stand with a “thank you” and a sincere statement of follow-up, or put the potential customer on the defensive with a statement that could seem argumentative. Both choices are bad for business because they do not result in a sale. Often, the objection the prospect gives is not even their true reason for not buying. To get to the real reason, consider the following five sales tips for managing objections.
Here are 7 success attitudes I find helpful:
While I believe many small businesses have the potential to be better and stronger than they are today, success in business or in life starts with mindset!
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